Application and Ownership
This privacy statement applies to the Web site known as RTBU Store. The Rail tram and Bus Union Queensland Branch is the sole owner of the information collected on RTBU.
Purpose of the Privacy Statement
The purpose of this statement is to let you know what information is collected about you when you visit RTBU, how this information is used, to whom it is disclosed, and your ability to have any incorrect personal information amended.
Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.
This statement has been prepared in accordance with the Australian Privacy Amendment (Private Sector) Act 2000.
Commitment to Privacy
RTBU is strongly committed to protecting your privacy while interacting with our site. We want to provide a safe and secure environment for both adults and children.
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
We will only use any personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent.
The Information Collected
RTBU collects two types of information.
The first type is anonymous information. The web server managed by [ISP] makes a record of your visit and logs the following information for statistical purposes.
- the user's server address,
- the user's top level domain name (eg. com, .gov, .net, .au, etc.),
- the date and time of the visit to the site,
- the pages accessed and documents downloaded,
- the previous site visited, and
- the type of browser used.
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider's logs.
The second type of information that RTBU collects is personal information. Personal information is requested in order to provide personalised and enhanced services that are not available to anonymous users.
Personal information requested in this site includes:
We will record your e-mail address if you send us a message, subscribe to an email newsletter, or complete a form this information is requested. If subscribing to an email newsletter you may "unsubscribe" at any time from the newsletter mailing list. Email addresses will not be added to any other mailing lists. We will not disclose your email address without your consent unless required by law.
Name and Address:
The site includes forms where name and address is requested. In these cases, personal details are required to enable subsequent contact with you and/or to enable authentication of the information provided.
If you ask a question we will publish your question and the answer to your question under the appropriate FAQ on this website. We index the question using your family name and first name and we identify the date you asked the question.
We will not collect or solicit personal information via this site that would be unlawful, unnecessary or unrelated to the functions or activities of RTBU, or unfair or unreasonably intrusive.
Because there are risks associated with using the Internet as a transmission medium, when we use electronic forms to collect information we will also provide you with other options for providing the information - for example, a paper form and mailing address and telephone contact.
When interacting with RTBU, using applications such as forums and chat rooms, we suggest that you use your discretion and exercise caution when providing your personal information.
Note that whenever you post personal information in publicly accessible places, such as forums, this information becomes available to anyone with access to the internet. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in a forum, your name will appear on the message board. If you do not want your real name to appear use a false name but do not under any circumstances use somebody else's name.
A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies are not used on your site.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
RTBU uses [both] session ID cookies [and] persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time.
Cookies can be easily blocked on your computer by simply unchecking the "accept cookies" option in your web browser. Instructions are available within the Netscape Navigator or Microsoft Explorer browser software.
If you have any concerns about cookies, you can adjust your computer settings so they will not be accepted. Alternatively, you may set your computer to prompt you each time a cookie is about to be stored.
How information is Used
There may be occasions where it will be necessary for RTBU to disclose your personal information to third parties. RTBU may be required by law to disclose the information or may be required to disclose your personal information to third parties to provide the service you have requested. For example, if you purchase products online from the RTBU, RTBU will need to disclose your personal information to third parties in order to authorise and process credit card transactions.
Under no circumstances will RTBU sell or receive payment for licensing or disclosing your personal information.
Commitment to Data Security
We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our website. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
How Users Can Access and Correct their Personal Information
If RTBU holds your personal information RTBU will where possible provide you with access to the information. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
To request any corrections please contact us by telephone or postal mail at the contact information listed below.
Links to other sites
This Privacy Statement applies only to RTBU and not to other companies' or organisations' websites to which it is linked. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information.
What else you should know about privacy
Remember to close your browser and log-out of your internet connection when you have finished your session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.